Geeta and I partnered closely during Avon’s large-scale outsourcing and operating-model transformation. The mandate was ambitious — digitally transform Finance & Accounting processes, strengthen controls, upgrade talent, and deliver sustainable cost efficiencies, all while the company was undergoing significant change. As a GBS leader, Geeta played a critical role in designing the operating-model shift, governing the outsourcing transition, embedding robust controls, and ensuring savings were realised in practice — not just on paper.”

As CFO of Avon Brazil, I had the privilege of working closely with Geeta Malhotra on the captive shared services transformation program. Her leadership and expertise were pivotal in achieving substantial improvements in cost efficiency, strengthening internal controls, and enhancing organizational capability.

Through our partnership, we successfully delivered outcomes that streamlined operations, reinforced governance, and elevated service delivery across the business. Geeta consistently demonstrated strategic vision, flawless execution, and a collaborative spirit—qualities that directly contributed to the success of this transformation.

I highly recommend Geeta as a trusted professional who combines results-driven focus with genuine partnership, making her an asset to any organization.

I had the pleasure of working closely with Geeta during our time at IBM, and I was consistently impressed by both the depth of her expertise and the clarity of her thinking. She has a rare ability to cut through complexity and focus quickly on what truly matters — commercially, operationally, and organisationally.

Geeta brings a strong command of operating models, global business services, and large-scale change, but what really sets her apart is how she applies that knowledge in practice. She is pragmatic, outcome-focused, and excellent at aligning diverse stakeholders around a clear direction.

She combines strategic insight with hands-on delivery and does so with calm authority and credibility. I would not hesitate to recommend Geeta to any organisation looking to drive meaningful transformation and build capabilities that genuinely stick.